Shipping and Returns
Pre-Orders: Orders will ship when items are available. Please see individual product pages for estimated shipping dates.
Shipping: Orders are typically processed and shipped within 1-3 business days. Please note we can not guarantee processing on weekends or holidays. Economy shipping (5-8 business days) is free. Standard shipping (3-4 business days) is available at a charge. Ship method timelines are estimates only and cannot be guaranteed, as carrier delays can sometimes occur.
Returns: Returns and exchanges can be made within 30 days from the date your order is delivered. If you are returning for a refund, a $10 processing fee per order will be deducted from your refund due. We offer a one time complimentary exchange or return for a store credit, at no additional cost. All product must be in new, unused condition. We reserve the right to refuse a refund if a product is damaged, excessively dirty, or missing tags/stickers.
International Shipping: We offer international shipping. Customers pay for shipping and import fee/customs. All international sales are final.
For any additional questions, please e-mail us at hello@hhgolden.co.